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Internal Communication Specialist

Please see Special Instructions for more details.

Please Note: In applying online, the process is not complete until you have attached and confirmed any required documents electronically and received a confirmation number.

Posting Details

Position Information

Job Title Internal Communication Specialist
Job Description

The Internal Communication Specialist will work with Student Affairs, Human Resources, IT, college deans, SUUSA, department chairs, campus leaders, and stakeholders across campus to develop and launch an internal communications strategy to engage and inspire faculty, staff, students, alumni and the community. The strategy will include implementing consistent visual branding, creating brand ambassadors, coordinating the crisis communication plan, and developing internal publications. The individual will field all communication to streamline campus communication including HR, IT, campus updates, events, training, awards, (and others) and disseminate information to appropriate audiences.
The role is critical in the Marketing Communication office and success will be measured on the quality and level of communication integration with leaders and key partners.

General Duties & Responsibilities

• Develop and manage an internal communication strategy

• Provide key stakeholders value to increase employee satisfaction

• Implement a branding style guideline and maintain branding across campus

• Develop and implement campus brand ambassador program

• Coordinate with campus bookstore, athletics, and others to develop and promote proper use of symbols on and off campus

• Develop and manage campus social responsibility strategic plan, program, and initiatives; produce CSR communication tactics including publications and advertisements to ensure ongoing communication to target publics

• Coordinate and facilitate focus groups and face-to-face questionnaires to collect feedback from key audiences, evaluate the university’s brand equity, and assist in facilitating appropriate brand management

• Responsible for internal communications content campus wide, including reminders, memos, emails, sponsorships, contests, fundraisers, marketing material, training, fitness program, benefits

• Oversee development and training of the internal communication response protocol to crisis situations

• Develop content for the company’s internal channels, ranging from an internal newsletter, HR announcements, video content, and brand-driven campaigns

• Research latest industry trends and best practices

• Hire, train, and supervise student support staff and interns

Required Qualifications

• Bachelor’s degree in marketing, communications, business, HR, or higher education related study required.

• 5 – 7 years of relevant work history

• Familiarity with a content management system

• Exceptional verbal and written communication, attention to detail, and editing skills

• Experience working autonomously and collaboratively on a team and the ability to communicate persuasively and effectively at all levels of the organization

• Solid knowledge in AP Style

• Ability to prioritize multiple tasks, meet deadlines, manage time, and delegate

• Must be able to navigate successfully in a rapidly changing environment.

In accordance with Utah State Code 53B-1-110, appointment to this position is contingent upon the successful passing of a background check.
Preferred Qualifications

• Master’s degree in marketing, communications, HR, or higher education preferred.

• 7+ years of relevant work history

• Demonstrated familiarity with higher education

• Experience in developing and implementing employee communications strategies and tactics

• Experience with intranet technology

Physical Demands

Able to lift 25 lbs, some walking.

Full Time/Part Time Full Time
Hours worked/day 8
Months/year 10
Salary or Salary Range $36,000; excellent benefits

Posting Detail Information

Posting Number S1600153
Open Date 09/06/2017
First Consideration Date 09/20/2017
Close Date
Open Until Filled Yes
Special Instructions to Applicants

Please attach a writing sample to your application. This can be a press release, feature article, blog post, brochure text, communication plan, campaign plan, annual report, benefits summary, etc.

If you have questions or problems with the application process, please contact Human Resources at jobs@suu.edu or (435) 865-8572.

EEO Statement

Southern Utah University is committed to maintaining a community which recognizes and values the worth and dignity of every person; fosters tolerance, understanding, and mutual respect among its members; and encourages individual commitment to personal responsibilities in equal measure with personal rights. In pursuit of its goal of academic excellence, the University seeks to develop and nurture diversity. The University believes that diversity among its many members strengthens the institution, stimulates creativity, promotes the exchange of ideas, and enriches campus life.

Southern Utah University does not discriminate against any member of the University community on the basis of race, religion, color, sex, age, national origin, sexual orientation, gender identity, disability status, veteran status, pregnancy, pregnancy-related condition, genetic information, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have a bachelor's degree?
    • Yes
    • No
  2. How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  3. Do you have a masters degree?
    • Yes
    • No
  4. Please describe in detail how your background and experience would be applicable for this position in a College/University setting

    (Open Ended Question)

  5. If you have not had higher ed experience, please explain your interest in working in this environment.

    (Open Ended Question)

  6. How many staff/interns/students have you supervised in past positions you have held?

    (Open Ended Question)

Documents Needed To Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
  3. Contact Information for at least 3 Professional References
  4. Writing Sample
Optional Documents